Communications Survey

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Communications Survey

Have you ever said, “I didn’t hear about that” or “I wish I knew about it sooner” when it comes to County projects? Let’s fix that together!

The County is responsible for communicating important information, news, and events with residents in a timely and clear manner, as well as providing opportunities for public engagement. To ensure we are fulfilling this responsibility to the best of our abilities, County communicators published a survey to understand how residents consume news, how they would like to be communicated with, and what channels are most effective to foster engagement.

You can view the survey results via the document links on the right column of this page!

Have you ever said, “I didn’t hear about that” or “I wish I knew about it sooner” when it comes to County projects? Let’s fix that together!

The County is responsible for communicating important information, news, and events with residents in a timely and clear manner, as well as providing opportunities for public engagement. To ensure we are fulfilling this responsibility to the best of our abilities, County communicators published a survey to understand how residents consume news, how they would like to be communicated with, and what channels are most effective to foster engagement.

You can view the survey results via the document links on the right column of this page!

  • County Publishes Results of Communications Survey

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    SAN JUAN COUNTY, WA. August 1, 2024 – San Juan County is pleased to publish the results of the Communications Survey. Throughout the spring of 2024, San Juan County conducted a Communications Survey in an effort to answer three key questions:

    • How do SJC residents consume news?
    • How do SJC residents want to be communicated with?
    • What channels are most effective to foster community engagement?

    The County advertised this survey with flyers around town, postcards, social media posts, press releases, paper copies sent to the Meals on Wheels program, and in-person pop-up sessions at the three senior centers.

    Survey findings were presented to San Juan County Council in July of 2024.

    The Communications Survey report (linked above and on the Engage webpage) captures the multiple choice responses. Respondents' answers to open response questions are captured in the Council presentation slides, also linked above and on the Engage webpage.

    Respondent feedback will be implemented into the County's communications program. In the short term, staff will focus on updating agendas for accessibility, implementing a quarterly newsletter, and redesigning the website.

    Please contact the County's Communications Coordinator, Erin Andrews at erina@sanjuancountywa.gov with any questions.

  • Last Chance to Take the County’s Communications Survey!

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    SAN JUAN COUNTY, WA. March 20, 2024 – Have you ever said, “I didn’t hear about that” or “I wish I knew about it sooner” when it comes to County projects? In an effort to continuously improve communications, the County wants to hear from you before Sunday, April 7!

    San Juan County is currently hosting a Communications Survey to understand how residents engage with the news around them. Where do you get your news? How would you like to provide input on County projects and initiatives? How can the County’s communications better reach you? The anonymous survey takes only five to eight minutes and will help the County tailor its communications methods to fit your needs.

    You can take the survey online in English or Spanish. If you are having trouble accessing the survey online (engage.sanjuancountywa.gov/communications-survey), please call 360-370-7404 to ask for assistance in taking the survey in another format.

    The survey closes on Sunday, April 7 and the results will be compiled and analyzed to help develop a more strategic communications program.

    Questions? Contact: Erin Andrews, Communications Coordinator erina@sanjuancountywa.gov, 360-370-7404

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  • We Want to Hear from You: San Juan County Launches Communications Survey

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    SAN JUAN COUNTY, WA. February 22, 2024 – Have you ever said, “I didn’t hear about that” or “I wish I knew about it sooner” when it comes to County projects? In an effort to continuously improve communications, the County wants to hear from you!

    San Juan County is launching a Communications Survey to understand how residents engage with the news around them. Where do you get your news? How would you like to provide input on County projects and initiatives? How can the County’s communications better reach you? The anonymous survey takes only five to eight minutes and will help the County tailor its communications methods to fit your needs.

    You can take the survey online in English or Spanish (coming soon). If you are having trouble accessing the survey online (engage.sanjuancountywa.gov/communications-survey), please call 360-370-7404 to ask for assistance in taking the survey in another format.

    The survey results will be compiled and analyzed to help develop a more strategic communications program.

    Questions? Contact: Erin Andrews, Communications Coordinator erina@sanjuancountywa.gov, 360-370-7404

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