San Juan County Ferry Information
San Juan County is a community of islands connected by a marine highway system operated and maintained by Washington State Ferries (WSF). The largest ferry system in the United States, WSF is the lifeblood of San Juan County, providing transportation of people, goods and services to and between each of the major islands 365 days a year.
Because of the complexities involved in this service, San Juan County has developed this informational page to help assist residents and visitors by consolidating timely information, links to useful sites, FAQs, and opportunities for feedback into a single, user-friendly location.
We encourage you to bookmark this page on your digital device of choice so that you can readily access these resources when you need them.
San Juan County is a community of islands connected by a marine highway system operated and maintained by Washington State Ferries (WSF). The largest ferry system in the United States, WSF is the lifeblood of San Juan County, providing transportation of people, goods and services to and between each of the major islands 365 days a year.
Because of the complexities involved in this service, San Juan County has developed this informational page to help assist residents and visitors by consolidating timely information, links to useful sites, FAQs, and opportunities for feedback into a single, user-friendly location.
We encourage you to bookmark this page on your digital device of choice so that you can readily access these resources when you need them.
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CLOSED: This survey has concluded.
Purpose of the Survey: To assess customer experience with the San Juan Islands Spring Schedule
Background: After nearly two years of collaboration between Washington State Ferries (WSF) staff and San Juan Islands communities, the winter and spring season sailing schedules for our route have been updated. The 2025 spring schedule began on March 23, 2025, and ends on June 14, 2025. View the 2025 Spring Schedule here:
https://engage.sanjuancountywa.gov/24192/widgets/80942/documents/69285Since the last major schedule update over a decade ago, the route has undergone significant changes, including ridership growth, vehicle reservations, and recent vessel and crew challenges. The new schedule includes adjusted island stops, revised sailing times, updated vehicle allotments (vehicle percentages for each island stop), and the introduction of weekend interisland service during winter. Additionally, crossing and dwell times (time vessels spend at terminals) have been made more realistic to improve on-time performance and provide greater certainty for customers.
Washington State Ferries, with funding provided by the state legislature, has indicated that going forward, the San Juan Islands routes will operate on a two-season schedule: peak and off-peak. While the off-peak schedule will be the same or similar to the newly rewritten spring schedule (ending June 14) and the peak based on the new summer schedule, a detailed copy of this report is being shared with WSF.
In order to offer WSF updated and actionable information on the new off-peak schedule, which will be in effect for 8–9 months a year, we are again surveying our community.
Important Note: This survey is conducted by the San Juan County Ferry Advisory Committee and is intended for information purposes only. The results will be shared with Washington State Ferries.
Key Considerations:
Have you experienced noticeable changes in sailing times, on-time performance, or availability?
Do you find the new schedule aligns with your travel needs, including weekend interisland service?
Are the adjusted island stops and revised vehicle allotments serving your community effectively?
Your feedback helps the SJI Ferry Advisory Committee (FAC) work with WSF, so the schedules best meet the needs of both local communities and visitors.
The SJC Ferry Advisory Committee thanks you for your feedback!Share Spring 2025 Schedule Survey on Facebook Share Spring 2025 Schedule Survey on Twitter Share Spring 2025 Schedule Survey on Linkedin Email Spring 2025 Schedule Survey link -
CLOSED: This survey has concluded.
Purpose of the Survey: To assess customer experience with the San Juan Islands Winter Schedule.
Background: After nearly two years of collaboration between Washington State Ferries (WSF) staff and San Juan Islands communities, the winter and spring season sailing schedules for our route have been updated. The new winter schedule began on Dec. 29, 2024, with the updated spring schedule starting on Mar. 23, 2025. View the Winter Schedule here: https://engage.sanjuancountywa.gov/24192/widgets/80942/documents/67399
Since the last major schedule update over a decade ago, the route has undergone significant changes, including ridership growth, vehicle reservations, and recent vessel and crew challenges. The new schedule includes adjusted island stops, revised sailing times, updated vehicle allotments (vehicle percentages for each island stop), and the introduction of weekend interisland service during winter. Additionally, crossing and dwell times (time vessels spend at terminals) have been made more realistic to improve on-time performance and provide greater certainty for customers.
Important Note: This survey is conducted by the San Juan County Ferry Advisory Committee and is intended for information purposes only. The results will be shared with Washington State Ferries.
Key Considerations:
Have you experienced noticeable changes in sailing times, on-time performance, or availability?
Do you find the new schedule aligns with your travel needs, including weekend interisland service?
Are the adjusted island stops and revised vehicle allotments serving your community effectively?
Your feedback helps the SJI Ferry Advisory Committee (FAC) work with WSF, so the schedules best meet the needs of both local communities and visitors.
The SJC Ferry Advisory Committee thanks you for your feedback!Share Winter Schedule Survey on Facebook Share Winter Schedule Survey on Twitter Share Winter Schedule Survey on Linkedin Email Winter Schedule Survey link -
Washington State Ferries and the San Juan County Ferry Advisory Committee welcome your feedback. While an individual response is usually not possible, your voice and concerns will be heard. Your input is important in helping to identify trends and set priorities as all involved are committed to improving service wherever possible. Engage registration is required to submit SJC FAC feedback.
- You may also wish to provide feedback to Washington State Ferries (WSF)
Share Feedback to San Juan County FAC on Facebook Share Feedback to San Juan County FAC on Twitter Share Feedback to San Juan County FAC on Linkedin Email Feedback to San Juan County FAC link -
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FAQs & Other Info
- Info for First Time Riders
- Why Do Some Routes/Terminals Have Reservations and Others Do Not?
- When Will Ferry Service Get More Reliable?
- How Can I provide Feedback on Ferry Service?
- What Do the Route/Boat Numbers Mean?
- FAC, FROG, WSF...Acronyms Explained
- Why Can't Islanders Get Priority Access?
- What can I expect if I am an inter island passenger who gets routed through Anacortes during a service disruption?
Who's Listening
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Citizen Advisory Group
Email FAC@sanjuancountywa.gov -
Councilmembers
Phone 360-378-2898 Email council@sanjuancountywa.gov